Shipping & Returns
🚚 Shipping Information
We offer reliable flat-rate shipping across Canada and the USA for all online orders.
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Canada: Calculated at checkout.
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USA: Calculated at checkout.
All orders are shipped via trusted carriers with tracking included. Shipping costs are added at checkout. Please allow 2–7 business days for delivery, depending on location.
If you have any questions about your order or need express shipping, feel free to contact us at boltonlifepharmacy@gmail.com or 905-857-0040.
📦 Shipping Methods
We use trusted, trackable shipping services to ensure your order arrives safely and promptly. Our shipping methods include:
Canada Shipping
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Carrier: Canada Post or other reliable couriers
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Service: Standard tracked shipping
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Flat Rate: $18 CAD
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Estimated Delivery: 2–7 business days, depending on location
U.S. Shipping
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Carrier: Canada Post, USPS, or other international courier partners
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Service: Tracked parcel shipping
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Flat Rate: $25 CAD
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Estimated Delivery: 4–10 business days
🚫 Please Note:
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We do not offer same-day or express shipping at this time.
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Shipping times may vary due to weather, holidays, or carrier delays.
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Customers are responsible for any applicable duties or customs fees on U.S. orders.
🔁 Return & Exchange Policy
Due to the nature of our products and for the health and safety of our customers, all sales are final. We do not accept returns or exchanges on any items once they have been shipped.
This policy applies to:
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Over-the-counter medications
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Vitamins and supplements
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Personal care and hygiene products
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Health and wellness items
❌ No Returns or Exchanges
Once a product leaves our pharmacy, we cannot accept it back, even if unopened. This ensures product integrity and complies with health regulations.
💡 Exceptions
We may issue a refund or exchange only if:
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An item you ordered is out of stock and cannot be fulfilled
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You receive the wrong item due to an error on our part
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You cancel your order before it ships
If one of these situations applies, please contact us within 24 hours of receiving your order at [your email] or [your phone number], and we’ll work to resolve the issue promptly.